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Thank you for purchasing your new Sealy. Registering your warranty helps to protect your investment.
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Guarantee vs. Warranty

Sealy Posturepedic Exquisite, Palatial Crest and Elevate ranges are applicable for a 10-Year Guarantee. It offers full repair or replacement for any manufacturing faults within the covered period.

Sealy PostureLux and Sealy PosturePremier ranges are appliable for a 10-Year Warranty. It provides continued protection beyond the initial period on a pro-rated basis.

Any discontinued, display or clearance mattresses are not applicable for Guarantee and Warranty.

FAQs

Guarantee / Warranty Conditions

Guarantee vs. Warranty

Sealy Posturepedic Exquisite, Palatial Crest and Elevate ranges are applicable for a 10-Year Guarantee. It offers full repair or replacement for any manufacturing faults within the covered period.

Sealy PostureLux and Sealy PosturePremier ranges are appliable for a 10-Year Warranty. It provides continued protection beyond the initial period on a pro-rated basis.

Any discontinued, display or clearance mattresses are not applicable for Guarantee and Warranty.

What's Guarantee/Warranty Cover
Mattress
  • Coils or wires that are loose or broken
  • Coils or wires that protrude or tea

Foundation
  • Splitting occurring in the wood frame
  • Loose or broken foundation wire through any fabric
  • Compression of modules
  • Leg and castor failure
What's Guarantee/Warranty Not Cover
  • Mattress fabric (including stains, burns, pilling, or loose covers)
  • Normal body indentations (less than 32 mm)
  • Handles (where fitted) – these should be used only to position the mattress and should not be used to support the full weight of the mattress
  • Border wires, which run along the perimeter of the mattress (innerspring) and foundation, bent due to moving or folding the sleep set
  • Issues relating to comfort choice, ie the mattress is too firm or too soft. Comfort is a personal choice and while adjustments are possible these are not a manufacturing fault.
  • Issues relating to heat.
  • Bedding sold ‘As Is’
  • Damage due to abuse
  • Bed Height
  • Sheet fit
  • New bed smell/odour
  • Mattress damage due to an inappropriate foundation. A Sealy mattress is designed for full performance when used in conjunction with a matching Sealy foundation. If the mattress is damaged through its use in conjunction with a non-Sealy foundation, the warranty may be void.
  • Minor manufacturing anomalies that do not impact the performance of the bed (eg. mis-stitching on quilting).
  • Damage due to incorrect storage. Sealy Posturepedic Hybrid mattresses should be stored flat or comfort layers may detach from the spring unit.
  • Visco-elastic foams are temperature sensitive and feel variation may occur depending on outside temperatures. This is not a manufacturing fault.
Sealy Posturepedic Adjustable

Your Sealy Posturematic Energise Base comes with a 10-Year Warranty.

The Warranty covers:
  • Electronics
  • Electrical components
  • Drive motors
  • Massage motors

Frame
  • 1st year – Complimentary
  • 4th – 10th year – Pro-rated charges + labour + transportation cost

The Warranty does not apply:
  • To any damage caused by the purchaser
  • If there has been any unauthorised repair or replacement of the unit’s parts
  • If the unit has been mishandled (whether in transit or by other means), subjected to physical or electrical abuse or misuse, or otherwise operated in any way inconsistent with the operation and maintenance procedures outlined in the Owner’s Manual, this warranty, and any other applicable document published or approved by Sealy
  • To damage mattresses, fabrics, cables, electrical cords or items supplied by Dealers
  • If there have been any unnecessary service calls, including costs for in home service calls solely for the purpose of educating the consumer about the unit for finding an unsatisfactory power connection
  • If the recommended weight restrictions are not followed (386kg on all sizes), the warranty will be considered void
Mattress Maintenance and Care

Proper care extends your mattress lifespan and keeps your warranty valid. Follow our Mattress Care Guide for essential tips on cleaning, rotating, and maintaining your Sealy mattress for lasting comfort.

Sealy Mattress Range

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Care & Support

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Inside The Adjustable

Massage

Dual Massage Function

Experience the ultimate relaxation with a built-in massage feature.

Under-bed LED Lights

Navigate the room at night without disturbing your partner’s rest.

DuraFlex® Foundation

Made with Titanium alloy steel modules disperse shocks and stresses on the mattress to ensure long-lasting, performance and extended comfort life.

Backed by scientific research, this intuitive three-stage coil system provides the balance you need for a deeper, more luxurious rest. The Synerflex surface reacts to your contours, allowing maximum pressure relief, while the inner coil senses your weight and responds. The core of the coil provides deep down support to help maintain your body’s natural alignment and assist in ensuring a deep, restorative sleep.

Inside The Adjustable

Functions

Smart Charging Point

Integrated USB and Type-C charging ports, make it easy to keep your devices charged and within reach.

Under-bed LED Lights

Navigate the room at night without disturbing your partner’s rest.

DuraFlex® Foundation

Made with Titanium alloy steel modules disperse shocks and stresses on the mattress to ensure long-lasting, performance and extended comfort life.

Backed by scientific research, this intuitive three-stage coil system provides the balance you need for a deeper, more luxurious rest. The Synerflex surface reacts to your contours, allowing maximum pressure relief, while the inner coil senses your weight and responds. The core of the coil provides deep down support to help maintain your body’s natural alignment and assist in ensuring a deep, restorative sleep.

Inside The Adjustable

Adjustability

Comfort at All Angles

Effortlessly adjust the position to suit your needs, from reducing snoring to relieving pressure points, promoting better circulation, and supporting overall relaxation.

FlexiCased™

A unique articulating perimeter maximises the sleep surface and reinforces stability in adjustable mattress models.

DuraFlex® Foundation

Made with Titanium alloy steel modules disperse shocks and stresses on the mattress to ensure long-lasting, performance and extended comfort life.

Inside The Adjustable

Support

AlignSUPPORT®

The latest state-of-the-art technology, AlignSUPPORT® system is designed to sense your weight and responds with the support needed to help maintain your body’s natural alignment.  

– 6% improvement in deep down support.
– 75% reduction in lateral movement.
– 18% reduction in motion transfer.

FlexiCased™

A unique articulating perimeter maximises the sleep surface and reinforces stability in adjustable mattress models.

DuraFlex® Foundation

Made with Titanium alloy steel modules disperse shocks and stresses on the mattress to ensure long-lasting, performance and extended comfort life.

Backed by scientific research, this intuitive three-stage coil system provides the balance you need for a deeper, more luxurious rest. The Synerflex surface reacts to your contours, allowing maximum pressure relief, while the inner coil senses your weight and responds. The core of the coil provides deep down support to help maintain your body’s natural alignment and assist in ensuring a deep, restorative sleep.

Inside The Adjustable

Comfort

ComfortCore®

High performance comfort layer quickly confirms your body shape for enhanced pressure relief in any sleep position.

SmarTex™

Intelligent fabric cools and regulates your sleep climate while maintaining a clean & hygienic surface.

Inside The Advantage

Comfort

Comfort Layers

A blend of high quality fibres and ultra soft foam offers a great level of conformance to the back and hip area.

LiftRight ® Handles

Intelligently designed handles are placed to make moving your mattress easier.

Inside The Advantage

Support

PostureTech®

The patented Titanium coils provides vital support for your back, senses and responds with correct level of support while you sleep.

EdgeGuard®

A firm polyurethane insert provides an average of 10% more sleeping surface and a firm seating edge of the mattress.

DuraFlex® Foundation

Made with Titanium alloy steel modules disperse shocks and stresses on the mattress to ensure long-lasting, performance and extended comfort life.

Backed by scientific research, this intuitive three-stage coil system provides the balance you need for a deeper, more luxurious rest. The Synerflex surface reacts to your contours, allowing maximum pressure relief, while the inner coil senses your weight and responds. The core of the coil provides deep down support to help maintain your body’s natural alignment and assist in ensuring a deep, restorative sleep.

INSIDE THE ELEVATE

Comfort

ComfortCore® Premium

The concentrated layer of quality foam conforms to the lower part of the back, designed to relieve pressure where it’s needed most.

SmarTex® with IceTouch™

Exclusive fabrics that wicks away moisture and helps to regulate the sleep surface temperature is needed throughout the night.

INSIDE THE ELEVATE

Support

AlignSUPPORT®

The latest state-of-the-art technology, AlignSUPPORT® system is designed to sense your weight and responds with the support needed to help maintain your body’s natural alignment.  

  • 6% improvement in deep down support.
  • 75% reduction in lateral movement.
  • 18% reduction in motion transfer.

UniCased® XT

A broad profile edge support system that surrounds and locks into the support system for greater stability and edge-to-edge comfort for an uninterrupted sleep.

INSIDE THE PosturePremier

Support

PostureTech®

The patented Titanium coils provides vital support for your back, senses and responds with correct level of support while you sleep.

EdgeGuard®

A firm polyurethane insert provides an average of 10% more sleeping surface and a firm seating edge of the mattress.

DuraFlex® Foundation

Made with Titanium alloy steel modules disperse shocks and stresses on the mattress to ensure long-lasting, performance and extended comfort life.

Backed by scientific research, this intuitive three-stage coil system provides the balance you need for a deeper, more luxurious rest. The Synerflex surface reacts to your contours, allowing maximum pressure relief, while the inner coil senses your weight and responds. The core of the coil provides deep down support to help maintain your body’s natural alignment and assist in ensuring a deep, restorative sleep.

Inside The PosturePremier

Comfort

Comfort Layers

A blend of high quality fibres and ultra soft foam offers a great level of conformance to the back and hip area.

LiftRight ® Handles

Intelligently designed handles are placed to make moving your mattress easier.

INSIDE THE PostureLux

Comfort

ComfortCore®

A high density foam layer to mould and conform to the lower part of the back, where it’s needed most.

LiftRight ® Handles

Intelligently designed handles are placed to make moving your mattress easier.

INSIDE THE PostureLux

Support

PostureTech®

Designed with SensoryArm™ to detect the shape, weight and movement of your body while you sleep, then responds to provide correct spinal alignment.

Unikey®

Full perimeter edge support system that adds stability, provides a firm seating edge and extends the sleep surface for a better night’s sleep.

DuraFlex® Foundation

Made with Titanium alloy steel modules disperse shocks and stresses on the mattress to ensure long-lasting, performance and extended comfort life.

Backed by scientific research, this intuitive three-stage coil system provides the balance you need for a deeper, more luxurious rest. The Synerflex surface reacts to your contours, allowing maximum pressure relief, while the inner coil senses your weight and responds. The core of the coil provides deep down support to help maintain your body’s natural alignment and assist in ensuring a deep, restorative sleep.

INSIDE THE Enhance | Aspire

Comfort

ComfortCore® Premium

Step up to ComfortCore® Premium where memory foam offers a greater level of conformance to the lower part of the back, where it’s needed most.

SmarTex® with Ice-Touch™

A smart textile fabric treatment that responds only when it’s needed a disperse heat and moisture so you can sleep more comfortably.

INSIDE THE Enhance | Aspire

Support

SRx®

Backed by world-leading orthopaedic research, the SRxII® coil support system delivers initial conforming, support and deep down support for a more restful, recuperative sleep.

UniCased® XT

Reinforced edge support system wraps around the bed perimeter for exceptional stability and a faller sleep surface even at the outermost points. 

DuraFlex® Foundation

Made with Titanium alloy steel modules disperse shocks and stresses on the mattress to ensure long-lasting, performance and extended comfort life.

Backed by scientific research, this intuitive three-stage coil system provides the balance you need for a deeper, more luxurious rest. The Synerflex surface reacts to your contours, allowing maximum pressure relief, while the inner coil senses your weight and responds. The core of the coil provides deep down support to help maintain your body’s natural alignment and assist in ensuring a deep, restorative sleep.

INSIDE THE PALATIAL CREST

Comfort

ComfortCore® Plus

The centre third of the mattress is enhanced with the ComfortCore® Plus, a layer of gel-infused visco elastic to provide superior conformance and alignment to the lower back, where it’s needed most.

SmarTex® with Ice-Touch™

Fabrics that cools and regulates your sleep climate while maintaining a clean and hygienic sleep surface.

INSIDE THE PALATIAL CREST

Support

RestSUPPORT™

Responsive support technology coil system uniquely designed for three stages of support:-

  • 1st Stage —  the micro-conforming SynerFlex surface cradles every part of the body.
  • 2nd Stage — The upgraded Align Head design senses the body’s weight and responds with initial conforming support.
  • 3rd Stage — Provides an extra deep-down support the body needs.

UniCased® XT

Our innovative edge support encapsulates the spring system to enhance stability and help to reduce motion transfer.

DuraFlex® Foundation

Made with Titanium alloy steel modules disperse shocks and stresses on the mattress to ensure long-lasting, performance and extended comfort life.

Backed by scientific research, this intuitive three-stage coil system provides the balance you need for a deeper, more luxurious rest. The Synerflex surface reacts to your contours, allowing maximum pressure relief, while the inner coil senses your weight and responds. The core of the coil provides deep down support to help maintain your body’s natural alignment and assist in ensuring a deep, restorative sleep.

INSIDE THE EXQUISITE

Support

Backed by scientific research, this intuitive three-stage coil system provides the balance you need for a deeper, more luxurious rest. The Synerflex surface reacts to your contours, allowing maximum pressure relief, while the inner coil senses your weight and responds. The core of the coil provides deep down support to help maintain your body’s natural alignment and assist in ensuring a deep, restorative sleep.

RestSUPPORT™Coil Technology

RestSUPPORT™

Backed by scientific research, the intuitive support system delivers 17% more pressure relief while maintaining your body’s natural alignment. Uniquely designed for three stages of support:-

  • 1st Stage —  the micro-conforming SynerFlex surface cradles every part of the body.
  • 2nd Stage — The upgraded Align Head design senses the body’s weight and responds with initial conforming support.
  • 3rd Stage — The Posturepedic® innercore is designed to sense the load applied and provide the orthopaedically correct response.

UniCased® XT

Sealy’s most innovative edge support system, encases and locks into the support system for exceptional edge-to-edge stability, designed to provide undisturbed sleep.

INSIDE THE EXQUISITE

Comfort

Backed by scientific research, this intuitive three-stage coil system provides the balance you need for a deeper, more luxurious rest. The Synerflex surface reacts to your contours, allowing maximum pressure relief, while the inner coil senses your weight and responds. The core of the coil provides deep down support to help maintain your body’s natural alignment and assist in ensuring a deep, restorative sleep.

ComfortCore® Plus layer

ComfortCore® Plus

A unique centre third layer to provide superior conformance and alignment to the lower back, where it’s needed most.

SmarTex® fabric

SmarTex® with IceTouch™

Fabrics that cools and regulates your sleep climate while maintaining a clean and hygienic sleep surface.