Mattress fabric (including stains, burns, pilling, or loose covers)
Normal body indentations (less than 32 mm)
Handles (where fitted) – these should be used only to position the mattress and should not be used to support the full weight of the mattress
Border wires, which run along the perimeter of the mattress (innerspring) and foundation, bent due to moving or folding the sleep set
Issues relating to comfort choice, ie the mattress is too firm or too soft. Comfort is a personal choice and while adjustments are possible these are not a manufacturing fault.
Issues relating to heat.
Bedding sold ‘As Is’
Damage due to abuse
Bed Height
Sheet fit
New bed smell/odour
Mattress damage due to an inappropriate foundation. A Sealy mattress is designed for full performance when used in conjunction with a matching Sealy foundation. If the mattress is damaged through its use in conjunction with a non-Sealy foundation, the warranty may be void.
Minor manufacturing anomalies that do not impact the performance of the bed (eg. mis-stitching on quilting).
Damage due to incorrect storage. Sealy Posturepedic Hybrid mattresses should be stored flat or comfort layers may detach from the spring unit.
Visco-elastic foams are temperature sensitive and feel variation may occur depending on outside temperatures. This is not a manufacturing fault.
